Drain reported.
Self-help sent.
Plumber dispatched.
Documented. Automatically.

Microsoft 365, Google Workspace, Gmail, iCloud, Yahoo, and Exchange on-premises via OAuth. Any other mailbox via IMAP. The access level depends on the mode: Free analysis: read-only, one time. Ardenum connects, processes the last 12 months of your tenant email, and then closes the connection. Nothing stays connected afterwards. Live operations: read and send. Once you go operationally live, Ardenum reads incoming tenant requests and, depending on which procedures you activate, sends replies, vendor dispatches, and status updates from your mailbox on your behalf. You decide which procedures run, and you can disconnect the mailbox at any time from your settings.

No integration project required. No API mappings, no ongoing CSV exports, no IT vendor negotiations to get started. Ardenum runs on your email from day one. For each procedure you activate, Ardenum asks only for the data that the procedure needs. No bulk master data import. No copy of your whole portfolio. At onboarding you give us the initial set of tenants, objects, and assignments. Once procedures are running, Ardenum surfaces changes it detects in email (a tenant moving out, a new tenant arriving, a unit changing status) for your team to confirm. Your ERP stays the book of record for your portfolio.

Yes. You are always in control. Every procedure contains explicit prompts that require your decision: cost-relevant steps like vendor dispatch or cost allocation only run after an explicit confirmation. Outside those gates, your team can pause a procedure, override any classification, or finish a case manually at any point. The only thing Ardenum cannot undo is an email that has already been sent to a tenant or vendor. Everything else is reversible. Every intervention is recorded in the audit log (who paused, who overrode, who decided), and the audit log is yours. You can export it any time and use it to prove what happened, when, and on whose authority.

Ardenum never makes decisions on your behalf. When the system is not fully confident about what an email is asking for, it flags the case immediately and hands it to your team. Your team decides, Ardenum executes.

No, and you would not want to. Designing procedures is Ardenum's job. Every correction, every edge case, and every new pattern from every customer feeds into the same curated library. When we refine a procedure or add a new one, every customer benefits on the same day. You get the collective experience of every Ardenum deployment, not a blank canvas you have to maintain yourself.

Yes. Ardenum is built for Swiss data protection requirements. The details of how Ardenum processes, stores, and handles your data are covered in the data processing agreement you receive and review before the pilot begins.

The pilot is free for a limited number of selected partners. No setup fees, no hidden costs during the pilot phase. After the pilot: pricing per property unit per month. We discuss the exact range in the first conversation, adjusted to the size of your portfolio and the scope you need.